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Dispatcher/Operations Supervisor

Job Description

Megabus NE Landover, MD
Dispatcher/Operations Supervisor

Must be flexible to work long shifts in either the day or the night
Date available:  Immediate
  • Assign drivers and buses
  • Update and monitor GPS route/equipment status
  • Monitor on-time performance
  • Check driver’s credentials and log book
  • Monitor compliance hours
  • Inspect and sign DVIR
  • Provide available and OOS bus list along with fleet count; monitor PM list
  • Make sure all company vehicles and buses are fueled and cleaned
  • Report all accidents/incidents to Safety Director/Operations Manager/General Manager
  • Generate and sort loading manifests for drivers and stops
  • Assist customer service, central support and customers through phone or email
  • Assist Elizabeth, NJ and West Hampton, NJ locations with bus/driver reliefs
  • In case of breakdowns contact road service, dispatch relief bus and notify central dispatch, customer service  and management.
  • Communicate delays or updates with field staff
  • Communicate with maintenance on breakdowns, defects and PMs
  • Council and discipline drivers
  • Transfer and receive information from shift to shift
  • Other duties as needed
What We Offer: 
  • Competitive wage based upon experience and certifications
  • Full benefits package (medical, dental, vision, short term disability, Life insurance, 401K)
  • Uniform allowance
  • Competitive Wages
  • Paid time off and holidays
  • Direct Deposit Available
  • Caring Management team
Required Experience:
  • At least 1 to 2 years previous driving and/or dispatching experience or 5 years of transportation industry preferred
Minimum Requirements:
  • Ability to multitask and trouble shoot in a high pace environment
  • Available on weekends, holidays, days and nights
  • Exemplary communication and customer service skills
  • Knowledgeable in data entry, internet usage, email, Microsoft Office, Excel and web based routing/GPS programs
  • A clear understanding of e-log’s
  • The ability to possess and maintain CDL- A or B License with Air Brakes and Passenger Endorsement
Coach USA, INC. would love to discuss your qualifications for this position.
To learn more about your next big career change! APPLY NOW!

Coach USA is an Equal Employment Opportunity employer. In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.

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Location:Landover, MD