Site Manager (Orange, TX)

Job Description

 

ESSENTIAL JOB FUNCTIONS:

• Responsible assisting in the assignment, scheduling, and notification of operators for bus operations
• Respond to calls, texts or other operator inquiries and provide assistance, directions, and information to ensure safe and timely route operation
• Maintain familiarity with all routes currently being offered - communicate information to customers as applicable
• Communicate with operations and customers to resolve issues
• Assist in coordination with Maintenance Department scheduling of repairs, preventative maintenance, and emergency on call requirements
• On-site supervision of drivers and passengers
• Preform driver performance observations and communicate any concerns with Safety & Operations.

QUALIFICATIONS:

• Proven experience as a dispatcher or relevant position
• Valid driver’s license and clean driving record
• Ability to travel between work sites (local).
• Knowledge of DOT Safety rules, Hours of service, Federal and State Regulations for facilities and operators
• Active Listener with excellent communication skills to collaborate with internal and external customers under any type of condition
• Excellent clerical and organizational skills to keep track of schedules, routes and personnel
• Ability to multitask and prioritize different, and sometimes conflicting, events happening at the same time
• Ability to work under stress and remain calm and to calm other people during rapidly changing circumstances
• Possess critical thinking skills to understand the cause/effect of decisions and how they impact the operation.
• Available on weekends, holidays, days, and nights and working flexible shifts depending on the operation’s needs
• Knowledgeable in data entry, internet usage, email, Microsoft Office, Excel, and web-based routing/GPS programs
• High school diploma
• · Proficient in English (oral and written)

Coach USA is an Equal Employment Opportunity employer. In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class. 

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